Our customers made these suggestions for improving eWay-CRM. Suggestions for improving eWay-CRM.
82
votes
Define my own Word / PDF templates / edit the existing ones
eWay-CRM can export data into predefined Word templates. Please add some kind of designer so that we can create our own ones or modify the predefined ones.
Under consideration
66
votes
OneDrive as desitination for filing documents
Option to save files to OneDrive for Business / SharePoint instead of SQL Database
Under consideration
58
votes
Change the field name
eWay-CRM comes up with a set of predefined fields for every records. Contacts contain First Name, Last Name, etc.
From time to time, I want to change a name of the ...
Under consideration
49
votes
49
votes
48
votes
Duplicity Merge
From time to time, I need to select two contacts and merge them as I made a mistake and I have a duplicate.
Under consideration
41
votes
Kandban views for Deals, Tasks or Projects
Implement the kandban view in for deals / projects (and maybe even tasks)?
Planned
40
votes
39
votes
Change the name of modules
I would like to be able to rename the module names. In our industry, we don't call matters as "Projects" but "Cases". Other customers might want to change other ...
Under consideration
34
votes
Synchronize address between contacts and companies
If I change an address on a company, I want it to be automatically propagated to all contacts that belong to the company.
The same should work vice versa. If I ...
Under consideration
34
votes
Different offices / addresses / branches
eWay-CRM is missing a clear way how to track more addresses / offices / branches for the same company.
We work in facility management industry. We manage different ...
Under consideration
31
votes
Bulk Changes
I want to be able to change a field value for all of my companies. In my case, I made a custom field and I want to set the initial values up. But I remember we wanted ...
Under consideration
30
votes
Gantt chart
My company works with projects and tasks. We are missing one single view on all projects, their tasks, statuses, etc.
Microsoft Project has something that's called ...
Under consideration
29
votes
29
votes
Ability to change username
If I create eWay-CRM Free or Premium Trial, the accounts are generated automatically as eWayUser1, eWayUser2, etc.
Please give me the option to change them. I ...
Done
27
votes
Synchronize contact categories
When importing/synchronizing contacts between eWay-CRM and Outlook, please include the option to transfer categories as well.
I understand some users want to keep ...
Under consideration
26
votes
Pull information from signature
Populate phone number, address, job title fields from the signature into the relevant fields
Under consideration
26
votes
Integration with QuickBooks Desktop
The ability to integrate with QuickBooks Desktop would be a huge bonus with eWay. QB Online is great, but it requires yet another subscription that most small ...
Under consideration
23
votes
Tracking timer
A timer that can be activated when working on a project or task and automatically create a time sheet
Under consideration
22
votes
Integration with LinkedIn Sales Navigator
Can you please integrate eWay-CRM with LinkedIn Sales Navigator?
Under consideration
22
votes
Custom field - Query
I want to be able to create a custom field that would be automatically calculated of other values. You wrote me a trigger, nice. But I want to do such things by myself.
Under consideration
21
votes
Allow Mail Merge to populate an existing Word Template
Under consideration
20
votes
Company Logo
Can you add an image-box onto the Company dialog? I want to add there company logo. Basically the same what you already have with contact photos.
Done
19
votes
"Folders" to manage documents
Ability to separate documents into folders - contracts, proposals, building plans, lists, photos, etc.
Similar to Windows folders
Under consideration
15
votes
Share button
I want to have a button "Share" to be available in all modules of eWay-CRM. If I click on it, I can easily share an item with other colleagues of mine.
Done
15
votes
contact search in outlook
a search field for contacts and companies like its integrated in outlook (search for persons). In outlook the person search can be attached as a pop-up. but it's ony ...
Under consideration
14
votes
Manually backup eWay-CRM database
An administration settings is missing a module for manually backing up eWay-CRM database.
Under consideration
14
votes
Integration into Teams
Lot of other people, we are now working with MS Teams & Planner at the home office. Maybe eWay-CRM could be integrated into Teams
Under consideration
14
votes
Synchronize Tasks between eWay/Outlook
Currently, if you have a list of tasks without a superior item selected they will not show up in eWay. In the settings, there should be an option to allow tasks to ...
Under consideration
13
votes
Workflow automation for emails
When changing workflow status, eWay-CRM is to send out automatic emails to potential customers or current business partners. This is including prepopulated fields in ...
Under consideration
12
votes
Zapier Integration
Please integrate eWay-CRM with Zapier. It will help you easily integrate your software with thousands of others.
Done
12
votes
Create a new timesheet just by entering the number of hours spent
Now, if I want to create a new timesheet, I have to enter start and end time. I would like to enter just the number of hours spent.
Under consideration
12
votes
Integration with Microsoft Project (directly or via SharePoint Online list)
Often larger projects or programmes have to be properly structured in a more sophisticated professional scheduling software such as MS Project. Once all the major ...
Under consideration
11
votes
Bookkeeping - Timesheets and Relationships
The ability to insert timesheets into bookkeeping records would be amazing! For companies that sell services and invoice for hours spent on a project this feature ...
Under consideration
11
votes
Integration with QuickBooks
I would love to synchronize my invoices from QuickBooks into eWay-CRM (and other modules as well, if possible) in order to see billing history by every client.
Done
11
votes
Workflow - Simplified UI
Have a visual UI where text can be edited from the Deals or Projects panel - like the contact form designer or drag and drop. A stage can be clicked on, renamed or ...
Under consideration
11
votes
Integration with MailChimp
Your Professional Emails are great. But we are used to MailChimp in our organization. Can you make an integration with that as well?
Under consideration
11
votes
Automatically link email replies with Professional Marketing Campaign
If I send a bulk email using Professional Emails and somebody replies me, I want the reply to be automatically linked with the marketing campaign.
Under consideration
10
votes
Integration of www.xero.com It is an accounting package
Now used hugely in the uk and is push out sage as it works from the cloud.
Under consideration
10
votes
OCR card reader integration
We would like to see a feature that allows for the integration of an OCR text scanner. It should allow us to scan the information on business cards directly into ...
Under consideration
10
votes
Custom fields in relations
I can create a custom field in any module. Fine. But if I want to create a custom field representing a role contact has on a project - that's not possible. I can't ...
Under consideration
10
votes
Track if Email was opened
See if sent email was opened by recipient without the notification required by Outlook's read receipt.
Under consideration
10
votes
Deals, Projects, Companies and Contacts in one page
I would love to see all deals, projects, companies and contacts on one page. I should easily scroll through them to see what needs to be done. Basically the same ...
Under consideration
9
votes
SMS integration with clicksend or yakchat or twilio
Under consideration
8
votes
Format font size and row height in Eway 7
Eway 7 is great but the text can be too big. In Views, there needs to be a way to change size of text globally as well as row height so we can see more - as in Eway 6,
Done
8
votes
Note with text formatting
Notes in eWay-CRM are plaintext only. I want to be able to change font, size, colors, bullets, etc.
Done
8
votes
Preview panels
If I click on an email in Outlook, the message instantly appears so that I can read it. Add the same to eWay-CRM.
If I want to open a project, I have to double ...
Done
8
votes
Contact Full name as "First name Last name"
Currently, the full name is automatically generated as Last name, First name (i.e. Clinton, Bill). How about to give people a choice to change it to
"Bill Clinton"? ...
Done
8
votes
eWay-CRM Web Access
You used to have a web interface for eWay-CRM. How about to update it? I have couple of colleagues using Mac. It would be handy for them.
Done
8
votes
Assign colleague as organizer in eWay-CRM calendar event and populate fields
In case a colleague is out of office, or busy, I need to be able to work on his behalf with regards to eWay-CRM calendar events within Deals Module or other modules. ...
Under consideration