Integration with WhatsApp or other chatting apps

Comments: 6

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• 17 Oct, '22
  Francois Steyn

  We're finding that most clients these days use whatsapp as first choice to communicate with their personal broker i9nstead of email as it's an immediate notice.
  
  Would be great to integrate directly from whatsapp for creating tasks and uploading docs etc

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• 20 Oct, '23
  Jens Kristian Brugvaskifti Merged

  I am a new user to eway, but one feature I see right away I am missing is a feature to have a WhatsApp number included in the contact cards for on the contact platform.
  Any chance you can embed WhatsApp to your platform?

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• 14 Mar, '24
  Jan Lalinsky System

  "WhatsApp" (suggested by <Hidden> on 2023-10-20), including upvotes (1) and comments (0), was merged into this suggestion.

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• 18 Feb, '25
  Michael Rogers

  Most of our customers these days are using WhatsApp as their preffered method of communication. It is becoming essential for us to track communication via this platform.

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• 21 Nov, '25
  Nick S

  link whatsapp business account for contact/customer communications in and out and possibly integrate mailing of transcripts to shared mailbox or connected user. being able to track in similar fashion to mailing campaigns would be good to have too as would automatically pick up and link to the contact assuming the email address and/or telephone number are saved in CRM

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• 12 Jun
  Jan Lalinsky

  Hello,
  
  With Zapier, Make, and Power Automate in place, we are thrilled to introduce this integration. Please watch the following video:
  
  https://customer-pzh9ebqhmga21toc.cloudflarestream.com/f2896d1ee10491f0cce5deb8449c1cdb/watch
  
  Regards
  
  Jan

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