Suggestions for improving eWay-CRM

360 votes

Online: Form designer

Suggested by: Moderator (11 Mar, '25) Upvoted: yesterday Comments: 2
Under consideration
334 votes

Online: Marketing (bulk email)

Please implement the module Marketing Campaigns.
Suggested by: Jan Lalinsky (18 Nov, '19) Upvoted: 25 May Comments: 0
Under consideration
244 votes

Online: Import from Excel

Suggested by: Moderator (25 Mar, '25) Upvoted: 25 May Comments: 2
Planned
189 votes

Integration with the Outlook calendar (for eWay-CRM Online)

Including converting meetings into journals in eWay-CRM.
Suggested by: Moderator (26 Oct, '23) Upvoted: 25 May Comments: 8
Done
182 votes

Online: Synchronize tasks with To Do / Planner / Outlook calendar

Currently, if you have a list of tasks without a superior item selected they will not show up in eWay. In the settings, there should be an option to allow tasks to ...
Suggested by: Hannah Keller (17 Mar, '22) Upvoted: 25 May Comments: 2
Under consideration
180 votes

Define my own Word / PDF templates / edit the existing ones

eWay-CRM can export data into predefined Word templates. Please add some kind of designer so that we can create our own ones or modify the predefined ones.
Suggested by: Jan Lalinský (03 Nov, '18) Upvoted: 30 Apr Comments: 13
Done
180 votes

Dark Mode for eWay-CRM Online / Preview Panel

Ability to change to inverse black background mode.
Suggested by: David Coufal (19 Jul, '24) Upvoted: yesterday Comments: 0
Under consideration
156 votes

Duplicity Merge

From time to time, I need to select two contacts and merge them as I made a mistake and I have a duplicate.
Suggested by: Jan Lalinský (31 Oct, '18) Upvoted: yesterday Comments: 10
Planned
129 votes

Change the field name

eWay-CRM comes up with a set of predefined fields for every records. Contacts contain First Name, Last Name, etc. From time to time, I want to change a name of the ...
Suggested by: Jan Lalinský (31 Oct, '18) Upvoted: 30 Apr Comments: 10
Under consideration
129 votes

Different offices / addresses / branches

eWay-CRM is missing a clear way how to track more addresses / offices / branches for the same company. We work in facility management industry. We manage different ...
Suggested by: Jan Lalinský (31 Oct, '18) Upvoted: 30 Apr Comments: 2
Under consideration
126 votes

Save the email attachment to the Documents tab / module automatically

It would be beneficial to be able to drag an email attachment (or multiples) directly from an an email into documents tab of a superior item (project, deal, etc.). ...
Suggested by: Daniel Ives (05 Mar, '19) Upvoted: yesterday Comments: 5
Under consideration
111 votes

OneDrive as desitination for filing documents

Option to save files to OneDrive for Business / SharePoint instead of SQL Database
Suggested by: Amir Khodaparast (27 Nov, '18) Upvoted: 25 May Comments: 9
Under consideration
107 votes

Track if Email was opened

See if sent email was opened by recipient without the notification required by Outlook's read receipt.
Suggested by: Ev Stephen (05 Aug, '20) Upvoted: 30 Apr Comments: 3
Under consideration
100 votes

Online: German language pack

I could imagine using eWay CRM, but for all program parts, also the mobile app, there must be a german version.
Suggested by: Franz (03 Nov, '21) Upvoted: 30 Apr Comments: 0
Under consideration
88 votes

Gantt chart

My company works with projects and tasks. We are missing one single view on all projects, their tasks, statuses, etc. Microsoft Project has something that's called ...
Suggested by: Jan Lalinský (31 Oct, '18) Upvoted: 30 Apr Comments: 2
Under consideration
82 votes

Integration with WhatsApp or other chatting apps

It would be nice to see WhatsApp chats or other apps chats in eWay-CRM HUB.
Suggested by: Raymond Vidot (29 Nov, '18) Upvoted: 25 May Comments: 5
Under consideration
80 votes

dashboard

like bcm from microsoft.
Suggested by: Robert Köhn (14 Feb, '20) Upvoted: 30 Apr Comments: 4
Under consideration
76 votes

Online: On-premise installation

Suggested by: Moderator (02 Dec, '25) Upvoted: 30 Apr Comments: 0
Under consideration
76 votes

Online: Download a document / open a link to a document from the list / grid

Suggested by: Moderator (24 Nov, '25) Upvoted: 13 May Comments: 0
Under consideration
75 votes

Custom fields in relations

I can create a custom field in any module. Fine. But if I want to create a custom field representing a role contact has on a project - that's not possible. I can't ...
Suggested by: Jan Lalinský (29 Oct, '18) Upvoted: 15 May Comments: 3
Under consideration
75 votes

Online: Task Reminder

Suggested by: Moderator (03 Jul, '25) Upvoted: yesterday Comments: 0
Under consideration
69 votes

Change the name of modules

I would like to be able to rename the module names. In our industry, we don't call matters as "Projects" but "Cases". Other customers might want to change other ...
Suggested by: Jan Lalinský (03 Nov, '18) Upvoted: yesterday Comments: 5
Under consideration
69 votes

Add the integration with Microsoft OneNote

ID 32397
Suggested by: Moderator (07 Mar, '19) Upvoted: 25 May Comments: 4
Under consideration
63 votes

In cell editing

get In cell editing
Suggested by: Jim (07 Mar, '19) Upvoted: 20 Dec, '25 Comments: 13
Done
58 votes

Integrate with Outlook for Web

Create an integration with the web Outlook.
Suggested by: Jan Lalinsky (26 Sep, '20) Upvoted: 21 Apr Comments: 1
Done
57 votes

Kandban views for Deals, Tasks or Projects

Implement the kandban view in for deals / projects (and maybe even tasks)?
Suggested by: Jan Lalinský (30 Oct, '18) Upvoted: 17 Mar Comments: 4
Done
56 votes

Synchronize address between contacts and companies

If I change an address on a company, I want it to be automatically propagated to all contacts that belong to the company. The same should work vice versa. If I ...
Suggested by: Jan Lalinský (30 Oct, '18) Upvoted: 25 May Comments: 6
Under consideration
55 votes

Online: Convert Outlook calendar events to timesheets

Suggested by: Moderator (24 Apr, '25) Upvoted: 25 May Comments: 1
Planned
54 votes

Central Admin Center for Building Workflows

A single workspace to edit/build workflows, fields, etc. would be amazing. Right now there is the Administration Center (online portal) and the Administration ...
Suggested by: Hannah (21 Mar, '24) Upvoted: 30 Apr Comments: 1
Under consideration
54 votes

Integration with QuickBooks Desktop

The ability to integrate with QuickBooks Desktop would be a huge bonus with eWay. QB Online is great, but it requires yet another subscription that most small ...
Suggested by: Hannah (04 Jun, '21) Upvoted: 30 Apr Comments: 1
Under consideration
52 votes

Online: Project team

Suggested by: Moderator (21 Jul, '25) Upvoted: 30 Apr Comments: 0
Under consideration
50 votes

Call tracking over Teams

Suggested by: Moderator (30 Mar) Upvoted: 30 Apr Comments: 1
Under consideration
48 votes

To be able to restore a deleted Item

When deleting an Item (- a contact, Company, Email or Journal) by mistake. To store the deleted Item in a bin and be able to restore the Item from the Administration
Suggested by: Raymond Vidot (23 Apr, '20) Upvoted: 14 May Comments: 0
Under consideration
47 votes

"Folders" to manage documents

Ability to separate documents into folders - contracts, proposals, building plans, lists, photos, etc. Similar to Windows folders
Suggested by: Moderator (27 Nov, '18) Upvoted: 30 Apr Comments: 0
Under consideration
46 votes

Bulk Changes

I want to be able to change a field value for all of my companies. In my case, I made a custom field and I want to set the initial values up. But I remember we wanted ...
Suggested by: Jan Lalinský (31 Oct, '18) Upvoted: 20 Dec, '25 Comments: 12
Done
43 votes

OCR card reader integration

We would like to see a feature that allows for the integration of an OCR text scanner. It should allow us to scan the information on business cards directly into ...
Suggested by: Daniel (11 Nov, '19) Upvoted: 30 Apr Comments: 2
Under consideration
41 votes

Integration with MailChimp

Your Professional Emails are great. But we are used to MailChimp in our organization. Can you make an integration with that as well?
Suggested by: Jan Lalinský (30 Oct, '18) Upvoted: 03 Feb Comments: 1
Done
40 votes

Ability to Assign Multiple Users to a Task

The ability to assign a task to multiple users would be a great feature. We often have tasks that can be completed by more than one person and it would be nice to ...
Suggested by: Hannah (25 Aug, '22) Upvoted: yesterday Comments: 0
Under consideration
39 votes

Drip Campaigns

Easier set-up. Use the Mail Merge with any template's you'd like, import them with the set dynamic/auto-fill fields and have it where in the workflow of a marketing ...
Suggested by: Moderator (19 Aug, '19) Upvoted: 30 Apr Comments: 0
Under consideration
38 votes

Bookkeeping - Timesheets and Relationships

The ability to insert timesheets into bookkeeping records would be amazing! For companies that sell services and invoice for hours spent on a project this feature ...
Suggested by: Hannah (15 Jul, '22) Upvoted: 30 Apr Comments: 4
Under consideration
38 votes

Synchronize contact categories

When importing/synchronizing contacts between eWay-CRM and Outlook, please include the option to transfer categories as well. I understand some users want to keep ...
Suggested by: Moderator (12 Mar, '19) Upvoted: 20 Dec, '25 Comments: 2
Done
37 votes

Custom field - Query

I want to be able to create a custom field that would be automatically calculated of other values. You wrote me a trigger, nice. But I want to do such things by myself.
Suggested by: Jan Lalinský (30 Oct, '18) Upvoted: 12 May Comments: 4
Under consideration
36 votes

Pull information from signature

Populate phone number, address, job title fields from the signature into the relevant fields
Suggested by: Moderator (23 Aug, '19) Upvoted: 20 Dec, '25 Comments: 10
Done
36 votes

Integration into Teams

Lot of other people, we are now working with MS Teams & Planner at the home office. Maybe eWay-CRM could be integrated into Teams
Suggested by: Moderator (24 Mar, '20) Upvoted: 25 May Comments: 2
Done
36 votes

Setup and sort dropdown fields in admin center alphapetically

Right now you have to define each position manually
Suggested by: Marek Mikeš (01 Nov, '23) Upvoted: 20 Dec, '25 Comments: 1
Done
34 votes

Integration with LinkedIn Sales Navigator

Can you please integrate eWay-CRM with LinkedIn Sales Navigator?
Suggested by: Raymond Vidot (09 Nov, '18) Upvoted: 30 Apr Comments: 3
Under consideration
32 votes

Tracking timer

A timer that can be activated when working on a project or task and automatically create a time sheet
Suggested by: Marazzini (27 Jan, '19) Upvoted: 30 Apr Comments: 5
Under consideration
32 votes

eWay-CRM Online: Add New item in seperate popup window

When adding a new journal or task, it is very difficult to work when my deal/contact/etc is covered by the new item.
Suggested by: Ernest Cory (28 Mar, '24) Upvoted: 30 Apr Comments: 0
Under consideration
32 votes

Ability to Convert Custom Fields Type

It would be great to be able to edit not just the Custom Fields Name and Description, but also the Type. I sometimes create a field in the wrong type and it would be ...
Suggested by: Hannah (10 Apr, '23) Upvoted: 30 Apr Comments: 0
Under consideration
31 votes

Ability to change username

If I create eWay-CRM Free or Premium Trial, the accounts are generated automatically as eWayUser1, eWayUser2, etc. Please give me the option to change them. I ...
Suggested by: Jan Lalinský (31 Oct, '18) Upvoted: 20 Dec, '25 Comments: 2
Done