Tracking timer

Comments: 5

• 25 Apr, '19
  Scott Easom

  This would be very helpful. I currently use Outlook Journal to track time.

• 07 May, '19
  AC Hawkins

  If built into a Timesheet, Task or Journal it would allow the item to accumulate actual hours and the actual start / stop time would be found on the "History page" This approach would be an optional way to timestamp a workers activity. Overrides to either "Actual Hours" or "Start / Stop" times would need to be restricted to administrators

• 19 Nov, '19
  Amir

  Why not have eWay CRM call the Windows built-in timer, I seem to remember that is how Outlook 2007/8 used to it!

• 26 Oct, '21
  Amanda

  Additionally, can we add the timer to Journal entries as well? (Maybe even make it an optional addition for all modules?)

• 27 Oct, '21
  André Laurence

  I asked my eWay rep for this a few years ago when I signed up for the premium version because it was part of Microsoft BCM and it is still a top priority for me, and my number one annoyance in eWay. There is room in the Journal window for a timer with start and pause buttons, and it would remove the multiple steps required to track how long a phone call was. Currently, when I start a phone call I create a new journal entry, the start time is listed, but that is it. Once the call is ended, if I forget to look at the time I need to access my deskphone call history, open the details of the call in question, note how many minutes the call was and do the math to set the end time in the eWay journal entry. If there was a timer that had a start and pause button in the journal, like BCM had, it would completely eliminate all of those steps.